How to measure Digital Transformation maturity?


how-to-measure-digital-transformation-maturity How to measure Digital Transformation maturity?
The digital revolution has
created significant opportunities and threats for every industry. Companies
that cannot or do not make significant changes faster to their business model in
response to a disruption are unlikely to
survive
Digital leaders must
respond to the clear and present threat of digital disruption by transforming their businesses. They must embed digital capabilities into the very heart of their
business, making digital a core competency, not a bolt-on. Creating lasting
transformative digital capabilities requires you to build a
customer-centric culture within your organization.
This requires new
capabilities that organizations need to acquire and develop which include disruptive
technologies like
Big Data, Analytics, Internet of Things, newer business models.
Digital maturity model measures readiness of the organization to attain higher value in digital customer engagement,
digital operations or digital services. 
It helps in incremental
adoption of digital technologies and processes to drive competitive strategies,
greater operationally agility and respond to rapidly changing market
conditions.
Business can use the
maturity model to define the roadmap, measuring progress on the milestones.

The levels of maturity can
be defined as per multiple reports available and

how-to-measure-digital-transformation-maturity How to measure Digital Transformation maturity?

adopt the ones which makes
more sense to your business.

·    
Level
1 : Project based solutions are developed for a particular problem, no
integration to home grown systems, unaware of risks and opportunities
·    
Level
2 : Departmentalized projects but still not known to organization, little
integration
·    
Level
3 : Solutions are shared between the departments for a common business problem,
better integration
·    
Level
4 : Organization wide efforts of digital, highly integrated, adaptive culture
for
fail fast  and improve
·    
Level
5 : Driven by CXOs, customer centric and complete transformation changes happen
to organization
Here are the 7 categories
on which business should ask questions to all the stakeholders to gauge the maturity
of Digital Transformation and identify the improvement and priorities.
1.  
Strategy
& Roadmap – how the business operates or transforms to increase its
competitive advantage through digital initiatives which are embedded within the
overall business strategy
2.  
Customer
– Are you providing experience to customers on their
preferred channels,
online, offline, anytime on any device
3.  
Technology
– Relevant tools and technologies to make data available across all the systems
4.  
Culture
– Do you have the organization structure and culture to drive the digital top
down
5.  
Operations
– Digitizing & automating the processes to enhance business efficiency and
effectiveness.
6.  
Partners
– Are you utilizing right partners to augment your expertise
7.  
Innovation
– How employees are encouraged to bring the continuous innovation to how they
serve the customers
1500193790_691_how-to-measure-digital-transformation-maturity How to measure Digital Transformation maturity?
Finally you know when you
are digital transformed?
·            
When
there is nobody having “Digital” in their title
·            
There
is no marketing focused on digital within the organization
·            
There
is no separate digital strategy than company’s business strategy


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